Journey information
Name of station returning to: 3.
Type of ticket purchased: standard 4.  ticket
Cost of ticket: 5. £
When ticket was purchased: yesterday
Where ticket was bought: 6.

Satisfaction with journey:
Most satisfied with: the wifi
Least satisfied with: the 7.  this morning

Satisfaction with station facilities
Most satisfied with: how much 8.  was provided
Least satisfied with: lack of seats, particularly on the 9.
Neither satisfied nor dissatisfied with: the 10.  available

19th century
• For the first time, people’s possessions were used to measure Britain’s 31.
• Developments in production of goods and in 32.  greatly changed lives

Main areas of change
Manufacturing
• The Industrial Revolution would not have happened without the new types of 33.  that were used then
• The leading industry was 34.  (its products became widely available)
• New 35.  made factories necessary and so more people moved into towns

Transport
• The railways took the place of canals
• Because of the new transport:
o Greater access to 36.  made people more aware of what they could buy in shops
o When shopping people were not limited to buying 37.  Goods

Retailing
• The first department stores were opened
• The displays of goods were more visible:
o Inside stores because of better 38.
o Outside stores because 39.  were bigger

• 40.  that was persuasive became much more common