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IELTS Cambridge 15 Listening test 4 | Customer Satisfaction Survey IELTS listening

by | Jul 18, 2020 | 3 comments

IELTS Cambridge 15 Listening test 4 | Customer Satisfaction Survey IELTS listening
This is an IELTS Cambridge 15 Listening test 4. In this test, we will cover the full 40 questions test with listening audio and quiz. The user can take the quiz and analyze their listening skills. At the end of the quiz, the score will be generated automatically. The user can also review his questions on the result page.

Ielts Listening Customer Satisfaction Survey

Time limit: 00:35:00

  1. Part 1

    Questions 1-10
    Complete the notes below. Write ONE WORD AND/ OR A NUMBER for each answer.

    Customer Satisfaction Survey

    • Customer details
      Name: Sophie Bird
      Occupation: 1.
      Reason for travel today: 2.

      Journey information
      Name of station returning to: 3.
      Type of ticket purchased: standard 4.  ticket
      Cost of ticket: 5. £
      When ticket was purchased: yesterday
      Where ticket was bought: 6.

      Satisfaction with journey:
      Most satisfied with: the wifi
      Least satisfied with: the 7.  this morning

      Satisfaction with station facilities
      Most satisfied with: how much 8.  was provided
      Least satisfied with: lack of seats, particularly on the 9.
      Neither satisfied nor dissatisfied with: the 10.  available

  2. Part 2

    Questions 11-16
    Label the map below. Write the correct letters A-H next to questions 11-16.

    • Ielts listening croft valley park

      11. café                             
      12. toilets                         
      13. formal gardens       
      14. outdoor gyms         
      15. skateboard ramp   
      16. wild flowers             

  3. Questions 17 and 18
    Choose TWO letters A-E.

    What does the speaker say about the adventure playground?

    • 1.
    • 2.
    • 3.
    • 4.
    • 5.

  4. Questions 19 and 20
    Choose TWO letters A-E.

    What does the speaker say about the glass houses?

    • 1.
    • 2.
    • 3.
    • 4.
    • 5.

  5. Part 3

    Questions 21-24
    Choose the correct letter A, B or C.

    Presentation about refrigeration

    21. What did Annie discover from reading about icehouses?

    • 1.
    • 2.
    • 3.

  6. 22. What point does Annie make about refrigeration in ancient Rome?

    • 1.
    • 2.
    • 3.

  7. 23. In connection with modern refrigeration both Annie and Jack are worried about

    • 1.
    • 2.
    • 3.

  8. 24. What do Jack and Annie agree regarding domestic fridges?

    • 1.
    • 2.
    • 3.

  9. Questions 25-30
    Who is going to do research into each topic? Write the correct letter A-C next to questions 25-30.

    People
    A Annie
    B Jack
    C both Annie and Jack

    • Topics
      25. the goods that are refrigerated         
      26. the effects on health                             
      27. the impact on food producers           
      28. the impact on cities                               
      29. refrigerated transport                         
      30. domestic fridges                                   

  10. Part 4

    Questions 31-40
    Complete the notes below. Write ONE WORD ONLY for each answer.

    • How the Industrial Revolution affected life in Britain

      19th century
      • For the first time, people’s possessions were used to measure Britain’s 31.
      • Developments in production of goods and in 32.  greatly changed lives

      Main areas of change
      Manufacturing
      • The Industrial Revolution would not have happened without the new types of 33.  that were used then
      • The leading industry was 34.  (its products became widely available)
      • New 35.  made factories necessary and so more people moved into towns

      Transport
      • The railways took the place of canals
      • Because of the new transport:
      o Greater access to 36.  made people more aware of what they could buy in shops
      o When shopping people were not limited to buying 37.  Goods

      Retailing
      • The first department stores were opened
      • The displays of goods were more visible:
      o Inside stores because of better 38.
      o Outside stores because 39.  were bigger

      • 40.  that was persuasive became much more common

3 Comments

  1. Amma
    Amma on November 9, 2020 at 10:19 pm

    Thanks for creating this.

    Reply
  2. Harpreet Josan
    Harpreet Josan on April 23, 2021 at 4:32 am

    I really like this pattern and easiest way to improve our modules. Thanks to Ielts oracle

    Reply
  3. Nandini
    Nandini on February 26, 2022 at 9:16 pm

    I like this quiz thanks to ielts oracle

    Reply

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